EPSS Services

Electronic Performance Support Systems (EPSS)

EPSS Definition:

Electronic Performance Support Systems deliver knowledge to the worker during the job matched to the granularity and cadence of both the worker and the work being done. 

 

 

We have created EPSS systems for:

  • General Motors - Cadillac Northstar

  • U.S. Marine Corps -  Hellfire and TOW Missle systems

  • U.S. Navy - Battleship Weapons control

  • British Royal Navy - Navigational Radar

  • Fed Ex - Aircraft Maintenance

  • U.S. Army - Smart Truck

Specializing in Maintenance and Technical job tasks.

 

An effective EPSS results in both the use and capture of knowledge concerning the job. Thus continuously adding the experience of the workers to the knowledge of the EPSS.

 

 

 

 

 

 

 

 

 Simplified EPSS Navigation based on "Verbs"

 

 

Benefits of using EPSS:

  • Reduced Cost of Maintenance, Warranty or Readiness

  • A smarter Workforce

  • A happier Workforce

  • Reduction in traditional training of up to 50%

  • Faster completion of job tasks

  • Fewer mistakes and wrong parts replaced

  • Experience from the "field" captured more efficiently

  • Continuous improvement of organizational knowledge

 

 

 

 

 

 

 

 

         Traditional Layout of Maintenance Information Based on Nouns

 
















 

 

 

EPSS Services

  • Consulting:  TSI provides consulting services to assist your current staff or contractor in designing the most cost effective EPSS for your organization.
     

  • Technical Writing - Optimized Diagnostic Procedures
     

  • Conversion of Legacy Technical Data to EPSS and Web based formats
     

  • Training - EPSS Training programs for your staff
     

  • Public Speaking:  TSI provides experienced keynote and workshop speakers.