James Roach Background
James Roach has worked in almost every area related to the diagnosis, operation and service of today's technology. Below is a short list of the areas assigned over the years.
General Motors Corp. Warren, MI Senior Project Engineer Service Research Department
§ Created “Strategy Based Diagnostics” program for GM Service
§ Launched “Smart Mentor” EPSS project with Cadillac Northstar Engines. Included Major launch at New York Auto Show. Clips available from CNBC and ABC World News Tonight.
§ Service Areas I have successfully worked in:
o Technical Automotive Instructor for Dealer Mechanics
o Technical Automotive Instructor for Factory Workers
o Service Manual Author for SATURN vehicles
o Service Engineer for SATURN vehicles
o Owner Manual Author for SATURN vehicles
o Instructional Designer for Technical courses for Dealer Mechanics
o Instructional Designer for “Diagnostic Writing” for Service Manual Authors.
o Service Research Engineer. Multiple studies using the multimillion vehicle repair database to analyze possible solutions to warranty savings.
Other Experience:
The commercial Nuclear Industry as an Aux. Nuclear Reactor Operator
Diagnosis and Repair of Audiophile equipment
Helicopter Maintenance - U.S. Army (Bronze Star)
Technical Instructor - Delta College Saginaw, MI
Holds an automotive patent
Just for fun. My 15 minutes of fame